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Reach Customers wherever they are and engage them as well as Partners and Distributors

Our Services

Moments of truth happen at the edge i.e. with audiences, customers and partners. Our Digital Applications Practice equips you with the capabilities to make edge engagements

easy, efficient and delightful.

Brand Presence

Expand
Digital Footprint

Enhance
Visibility

Drive
Engagement

Stay Fresh
and Relevant

Expand Digital Footprint

Enhance Visibility

Drive Engagement

Stay Fresh and Relevant

Areas where we can help

Website Design & Development

SEO & Search Business Profile Optimization

Ongoing Website Maintenance

Audience Analytics

Ongoing Social Media presence maintenance

Tailored engagement portals

Drive one-to-one engagements with Customers, Partners and Front-Office staff

Provide seamless and unified access to information, knowledge, content and capabilities

Allow users to efficiently access content, news and collaborate with others

Keep users updated on events that matter to them

Equip users to self-serve, on preferred channels, with contextual assistance when needed

Empower users to engage on their terms

Areas where we can help

User-centered Portals, Workspaces

Personalized communications with each user

Simplified access to information, content, applications

Contextual online interactions (In-app Chat, SMS)

Security and controls that can scale across 10’s of thousands of users

Business Automation

Bring your teams together with connected workflows, shared content and seamless access to data

Areas where we can help

Automation of processes, workflows and cases that span systems and functions

AI driven information extraction from docs & forms

E-content management for easy discovery, efficient organization, secure access and distribution

Harness Microsoft Power Platform and Azure AI for intelligent automations and interactions across your enterprise

Decision Automation

Leverage Business Rules and Decision Models for intelligent, consistent and automated decisions addressing alerts & notifications, customer treatment, approvals management, risk management and compliance.

Areas where we can help

Visual environment for authoring and maintaining business rules

Insights to help with rapid prototyping and maintenance of business rules

Targeted controls for targeted versioning and effectivity

Streamlined submissions

Marketing Automation

Design, operationalize and monitor targeted marketing campaigns at scale

Areas where we can help

Areas where we can help

Define segments to target based on any number of criteria

Reach audiences wherever they are (websites, social sites, mobile devices)

Automate outreach via email and SMS

Design and operationalize fine-tuned content for each stage of the audience journey (awareness, interest, consideration)

Personalize and contextualize how audiences and users engage with content

Establish tailored treatments for each stage of the funnel

Track engagement at a granular level and provide insights to campaign owners.

Marketing Automation

Design, operationalize and monitor targeted marketing campaigns at scale

Areas where we can help

Define segments to target based on any number of criteria

Reach audiences wherever they are (websites, social sites, mobile devices)

Automate outreach via email and SMS

Design and operationalize fine-tuned content for each stage of the audience journey (awareness, interest, consideration)

Personalize and contextualize how audiences and users engage with content

Establish tailored treatments for each stage of the funnel

Track engagement at a granular level and provide insights to campaign owners.

Sales Automation

Manage contacts, relationships, leads and appointments;

Areas where we can help

Insights on Sales Agent portfolio (book of business)

Insights on sales agent’s revenue pipeline

Insights on sales agent’s revenue pipeline

Intuitive view of the customer relationship including contracts, interactions, service requests and opportunities

Contextual view of customer requests

Contextual online interactions (In-app Chat, SMS)

Sales Automation

Manage contacts, relationships, leads and appointments;

Areas where we can help

Insights on Sales Agent portfolio (book of business)

Insights on sales agent’s revenue pipeline

Intuitive view of the customer relationship including contracts, interactions, service requests and opportunities

Contextual view of customer requests

Contextual online interactions (In-app Chat, SMS)

Onboarding and Enrollment Applications

Establish efficient, unified and meaningful experiences for Customer, Member and Partner facing processes like Onboarding and Enrollment.

Areas where we can help

Automation of cross functional processes

Unified information

Timely updates on statuses

Low-code Studio for configurations, customized journeys and experiences

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Visit our website to explore more on our business applications.