Reach Customers wherever they are and engage them as well as Partners and Distributors
Our Services
Moments of truth happen at the edge, that is, with audiences, customers and partners. Our Digital Applications Practice equips you with the capabilities to make edge engagements
easy, efficient and delightful.
Brand Presence
Expand
Digital Footprint
Enhance
Visibility
Drive
Engagement
Stay Fresh
and Relevant
Expand Digital Footprint
Enhance Visibility
Drive Engagement
Stay Fresh and Relevant
Areas where we can help
Website Design & Development
SEO & Search Business Profile Optimization
Ongoing Website Maintenance
Audience Analytics
Ongoing Social Media presence maintenance
Tailored engagement portals
Drive one-to-one engagements with Customers, Partners and Front-Office staff
Provide seamless and unified access to information, knowledge, content and capabilities
Allow users to efficiently access content, news and collaborate with others
Keep users updated on events that matter to them
Equip users to self-serve, on preferred channels, with contextual assistance when needed
Empower users to engage on their terms
Areas where we can help
User-centered Portals, Workspaces
Personalized communications with each user
Simplified access to information, content, applications
Contextual online interactions (In-app Chat, SMS)
Security and controls that can scale across tens of thousands of users
Business Automation
Bring your teams together with connected workflows, shared content and seamless access to data
Areas where we can help
Automation of processes, workflows and cases that span systems and functions
AI driven information extraction from docs & forms
E-content management for easy discovery, efficient organization, secure access and distribution
Harness Microsoft Power Platform and Azure AI for intelligent automations and interactions across your enterprise
Decision Automation
Leverage Business Rules and Decision Models for intelligent, consistent and automated decisions addressing alerts & notifications, customer treatment, approvals management, risk management and compliance.
Areas where we can help
Visual environment for authoring and maintaining business rules
Insights to help with rapid prototyping and maintenance of business rules
Targeted controls for targeted versioning and effectivity
Streamlined submissions
Marketing Automation
Design, operationalize and monitor targeted marketing campaigns at scale
Areas where we can help
Areas where we can help
Define segments to target based on any number of criteria
Reach audiences wherever they are (websites, social sites, mobile devices)
Automate outreach via email and SMS
Design and operationalize fine-tuned content for each stage of the audience journey (awareness, interest, consideration)
Personalize and contextualize how audiences and users engage with content
Establish tailored treatments for each stage of the funnel
Track engagement at a granular level and provide insights to campaign owners.
Marketing Automation
Design, operationalize and monitor targeted marketing campaigns at scale
Areas where we can help
Define segments to target based on any number of criteria
Reach audiences wherever they are (websites, social sites, mobile devices)
Automate outreach via email and SMS
Design and operationalize fine-tuned content for each stage of the audience journey (awareness, interest, consideration)
Personalize and contextualize how audiences and users engage with content
Establish tailored treatments for each stage of the funnel
Track engagement at a granular level and provide insights to campaign owners.
Sales Automation
Manage contacts, relationships, leads and appointments
Areas where we can help
Insights on Sales Agent portfolio (book of business)
Insights on sales agent’s revenue pipeline
Insights on sales agent’s revenue pipeline
Intuitive view of the customer relationship including contracts, interactions, service requests and opportunities
Contextual view of customer requests
Contextual online interactions (In-app Chat, SMS)
Sales Automation
Manage contacts, relationships, leads and appointments
Areas where we can help
Insights on Sales Agent portfolio (book of business)
Insights on sales agent’s revenue pipeline
Intuitive view of the customer relationship including contracts, interactions, service requests and opportunities
Contextual view of customer requests
Contextual online interactions (In-app Chat, SMS)
Onboarding and Enrollment Applications
Establish efficient, unified and meaningful experiences for Customer, Member and Partner facing processes like Onboarding and Enrollment.
Areas where we can help
Automation of cross functional processes
Unified information
Timely updates on statuses
Low-code Studio for configurations, customized journeys and experiences
Connect with our team today and discover how we can transform your insurance business. Use the contact form to start a conversation and we will get back to you shortly.